Users Overview

Users are a powerful feature that allows you to manage granular permissions to resources in your account - including Admin users capable of managing Regular users. This allows for multiple departments and/or development teams to be managed under one account. There are three main levels of access in the Syminet Cloud:

Primary User

This is the primary account holder with full permissions to all resources and users. Only the primary user can grant or revoke Admin user privileges.

Admin subuser

This is a User granted Admin privileges by the Primary User. They have the following additional privileges:

  • Full “read-write” permissions to all resources.

  • Create and manage Regular subusers.

  • Create and manage Service Transfers.

  • View other Admin accounts (readonly).

Regular subuser

This is a regular account without Admin privileges. They do not have any access to view or manage other Users, and their permissions are granted per-resource by Admin users. This is described further in the Edit User Permissions section.

Note

Only the Primary User can modify Admin permissions for any user.

Note

Only users with Admin privileges have access to the Users area.

Add a User

To create a new user, click Add User. A window will open requesting the following:

Username

Enter a username for your new user.

Email Address

Enter an email address for your new user. An email will be sent to this address notifying them their account has been created, along with a link to set their password.

Admin checkbox

If enabled, this will grant Admin permissions at the outset. This can be changed later, and is only available to the Primary User.

Note

Username and Admin privileges can be changed later.

Once created, the new user will show up in your users table along with links to manage them.

Delete a User

You can delete a user by clicking Delete in the entry for their username. You will be prompted to confirm. Once confirmed, the user is immediately deleted from your account.

Hint

If you would like to prevent a user from logging in without deleting their account, you can Lock their account under Edit User Profile..